Transaction coordinators have become indispensable to high-performing real estate teams. By handling the administrative complexity of closings, TCs free agents to focus on client relationships and business development. But finding great TCs requires understanding what the role entails and what skills matter most.
The core TC function is managing the transaction from contract to closing. This includes document collection and management, deadline tracking, communication coordination between all parties, and compliance verification. A good TC keeps deals on track and prevents the errors that can delay or derail closings.
Skills requirements have evolved with technology. Modern TCs must be proficient with transaction management platforms, e-signature tools, and CRM systems. They need excellent written communication skills for client-facing emails and strong attention to detail for document review. Time management is crucial when juggling multiple transactions simultaneously.
Experience levels vary widely. Some TCs come from administrative backgrounds and learn real estate specifics on the job. Others are licensed agents who prefer the operational side of the business. Some have specific experience with particular transaction types—commercial, new construction, or short sales—that can be valuable for specialized teams.
Hiring considerations include work arrangement preferences. Many TCs work remotely and support multiple agents or even multiple brokerages. This model can be cost-effective for smaller teams but requires clear communication protocols and technology infrastructure.
Compensation structures also vary. Some TCs earn hourly wages, others receive per-transaction fees, and some combine base pay with transaction bonuses. The right structure depends on transaction volume, complexity, and whether you want dedicated or shared TC support.
When interviewing TC candidates, focus on organizational systems, communication style, and problem-solving ability. Ask how they'd handle common scenarios: a delayed appraisal, a title issue discovered late in the process, or a difficult lender. Their answers reveal both technical knowledge and professional judgment.